HP Enterprise ProLiant DL380 Gen10 P50751-B21

HPE PL DL380g10 4210R (2.4G/10C/14M) 1x32G P408i-a/2Gssb 8SFF 1x800W PLAT 4x1G366FLR Model Name HPE PL DL380g10 4210R (2.4G/10C/14M) 1x32G P408i-a/2Gssb 8SFF 1x800W 4x1G366FLR EIR+CMA NBD333 2U p50751-b21 Chassis 8SFF Embedded NIC Chassis (868703-B21) Processor 4210R (10 core, 2.4GHz, 100W) Number of Processors One with standard heatsink Memory 32 GB RDIMM 2R 2933 MT/s (1x 32 GB; P00924-B21) Notes: Runs at 2400 MT/s due to processor limitation. Network Controller HPE Ethernet 1Gb 4-port plus optional stand-up card Storage Controller P408i-a w/2GB cache (804331-B21) Notes: - 8-Port modular Smart Array. Smart Storage battery (P01366-B21) included. Hard Drive None Included Internal Storage 8 SFF (upgradeable to 24 SFF front + 6SFF rear) PCIe Slots 3-slots (x8, x16, x8 with dual m.2) as standard; upgradeable to 8-slots in a 2 processor configuration Power Supply 1x HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit (865414-B21) Fans 4-standard fans Management HPE iLO Standard with Intelligent Provisioning (embedded), HPE OneView Standard (requires download); HPE iLO Advanced, HPE iLO Advanced Premium Security Edition and HPE OneView Advanced (require licenses) Rail Kit SFF Easy Install Rail Kit with Cable Management Arm Energy Star Energy Star 3.0 Form Factor 2U Rack Warranty 3-year parts, 3-year labor, 3-year onsite support with next business day response. Platform Information Form Factor 2U rack Chassis Types 8 SFF with optional Universal Media Bay, and optional SFF or NVMe drive bay options 24 SFF bay with additional 6SFF rear drive bay option to total 30 SFF drives 8 LFF with Universal Media Bay 12 LFF with optional 4 LFF mid-plane and optional 3LFF + 2 SFF rear drive bay to total 19 LFF drives + 2 SFF drives Notes: ­ The 3 LFF rear drive box will consume space for the secondary and tertiary riser. ­ The 8 and 12 LFF chassis also supports the 2 SFF rear drive box which allows for the user to attach a secondary or tertiary riser. ­ The 8 NVMe drive option (826689-B21) can only be leveraged in the SFF chassis and replaces Box 1, 2 or 3, however there is a maximum of 20 NVMe drives supported with Partial population of Box 1. ­ The Premium cage (826690-B21, 6 SAS/SATA+2 NVMe) can only be leveraged in the SFF chassis and replaces Box 1, 2 or 3. ­ The Universal Media Bay (826708-B21) not available with the LFF chassis or the 24 SFF front end, and can only be populated in Box 1. ­ The 8 SFF can be upgraded with additional 8SFF drive box to total 16 or 24 SFF drives. For optimal upgrade Box 2 should be populated second, with Box 1 the last to be populated for a field upgrade to 24 SFF. For CTO builds requiring 24 SFF please use the 24 SFF chassis (868704-B21) or (P19719-B21). Note a field upgrade to 24 SFF will require a High Performance fan kit (867810-B21). ­ The 8 LFF chassis cannot be upgraded to 12 LFF front in the field; however the 4-LFF Mid plane (826686-B21) is supported, but will also require a performance fan kit (867810-B21). ­ The 8LFF chassis ships with 6-standard fans. ­ All models come with the S100i Smart Array Controller with embedded software RAID support for 12 drives. The S100i uses 14 embedded SATA ports, but only 12 ports are accessible as 2 are leveraged to support the 2 M.2 options on the primary riser. System Fans Standard - fan types included Notes: - 1P models typically ship with 4 standard fans. The second processor option kit contains 2 additional fans. 1P Models have (4) (N+1 redundancy standard). - 2P models typically ship with 6 standard fans. 2P Models have (6) (N+1 redundancy standard). - The 12 LFF and 24 SFF chassis ship with 6 High performance fans as standard. - The 8LFF chassis ships with 6 standard fans as standard. - High performance fan kit is available to meet ambient temperature environments. - High performance fan kits are required for rear drives, Graphics (GPU) card or NVMe configurations. Processors - Up to 2 of the following depending on model. The 2nd digit of the processor model number "x1xx" and "x2xx" is used to denote the processor generation (i.e. 1=1st generation and 2=2nd generation) Notes: Field upgrades from 1st generation processors (x1xx) to 2nd generation processors (x2xx) not supported. "U" processors (i.e. 6212U) only supported in single socket configurations For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon. This table covers the public Intel offering only. 2nd Generation Intel® Xeon® Scalable Processor Family Intel Xeon Models CPU Frequency Cores L3 Cache (MB) Power UPI DDR4 Memory per socket Silver 4210R Processor 2.4GHz 10-core 13.75 100W 2 @ 9.6 GT/s 2400 MT/s 1TB Maximum Internal Storage Drive Capacity Configuration Hot Plug SFF SAS HDD 72.0 TB 24+6 x 2.4 TB* (with optional rear SFF drive cage) Hot Plug SFF SATA HDD 60.0 TB 24+6 x 2 TB (with optional SFF drive cage) Hot Plug LFF SAS HDD 311.68 TB 12+4+3 x 16 TB + 2 x 3.84 TB (with optional mid -tray and rear LFF drive cage, plus 2 SFF SSD rear) Hot Plug LFF SATA HDD 311.68 TB 12+4+3 x 16 TB + 2 x 3.84 TB (with optional mid -tray and rear LFF drive cage, plus 2 SFF SSD rear) Hot Plug SFF SAS SSD 459 TB 24+6 x 15.3 TB (with optional rear SFF drive cage) Hot Plug SFF SATA SSD 230.4 TB 24+6 x 7.68 TB (with optional rear SFF drive cage) Hot Plug LFF SATA SSD 44.16 TB 12+4+3 x 1.92 TB + 2 x 3.84 TB (with optional mid -tray and rear LFF drive cage, plus 2 SFF SSD rear) Hot Plug LFF SAS SSD 44.16 TB 12+4+3 x 1.92 TB + 2 x 3.84 TB (with optional mid -tray and rear LFF drive cage, plus 2 SFF SSD rear) Hot Plug SFF NVMe PCIe SSD 307.2 TB 20 x 15.36 TB NVMe Notes: ­ 2x m.2 drives are supported on the Primary Riser. ­ UFF drives are also supported. Internal Storage Devices One of the following depending on model Optical Drive Ships standard in Performance Models Optional: DVD-ROM, DVD-RW Hard Drives None ship standard Power Supply HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit Notes: Available in 94% efficiency. HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit Notes: ­ Available in 94% and 96% efficiency. ­ Also available in -48VDC and 227VAC/380VDC power inputs. HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit Notes: ­ Available in 94% efficiency. ­ Also available in -48VDC HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool-less installation into HPE ProLiant Gen10 Performance Servers. Flex Slot power supplies are certified for high-efficiency operation and offer multiple power output options, allowing users to "right-size" a power supply for specific server configurations. This flexibility helps to reduce power waste, lower overall energy costs, and avoid "trapped" power capacity in the data center. All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This jumper cord is also included with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant Power Cables web page. o review the power requirements for your selected system, please use the HPE Power Advisor Tool. For information on power specifications and technical content visit HPE Server power supplies. Storage Controllers The Gen10 controller naming framework has been updated to simplify identification as depicted below. For a more detailed breakout of the available Gen10 Smart Array controllers visit the HPE Smart Array Gen10 Controllers Data Sheet. One of the following depending on model Software RAID HPE Smart Array S100i SR Gen10 SW RAID Notes: ­ HPE Smart Array S100i SR Gen10 SW RAID will operate in UEFI mode only. For legacy support an additional controller will be needed, and for CTO orders please also select the Legacy mode settings part, 758959-B22. ­ HPE Smart Array S100i SR Gen10 SW RAID is off by default and must be enabled. ­ The S100i uses 14 embedded SATA ports, but only 12 ports are accessible as 2 are leveraged to support the 2 M.2 options on the primary riser. If more than 8 SATA devices are being supported on this controller, then a Qty=1 of the SAS 3POS Cable Kit (826709-B21) is required. ­ The S100i supports Windows only ­ For Linux users, HPE offers a solution that uses in-distro open-source software to create a two-disk RAID 1 boot volume. For more information visit: https://downloads.linux.hpe.com/SDR/project/lsrrb/ Essential RAID Controller HPE Smart Array E208i-a SR Gen10 Controller HPE Smart Array E208i-p SR Gen10 Controller HPE Smart Array E208e-p SR Gen10 Controller Performance RAID Controller Broadcom MegaRAID MR416i-a Controller for HPE Broadcom MegaRAID MR416i-p Controller for HPE Broadcom MegaRAID MR216i-a Controller for HPE Broadcom MegaRAID MR216i-p Controller for HPE HPE Smart Array P408i-a SR Gen10 Controller HPE Smart Array P408i-p SR Gen10 Controller HPE Smart Array P408e-p SR Gen10 Controller HPE Smart Array P816i-a SR Gen10 Controller Notes: ­ Performance RAID Controllers require the HPE Smart Hybrid Capacitor (P02377-B21) or the HPE Smart Storage Battery (P01366-B21) which are sold separately. ­ For additional details, please see HPE Smart Array Gen10 Controllers Data Sheet. Interfaces Serial Optional, rear Display Port 1 (SFF 1 front, optional via Universal Media Bay, 826708-B21), 8 LFF chassis standard Network Ports 4 x 1GbE embedded (if equipped/depending on model) One (1) FlexibleLOM slot available on all chassis types (supporting various NIC adapters) HPE iLO Remote Management Network Port 1 Gb Dedicated Front iLO Service Port 1 standard (Not available on 12 LFF chassis or when SID is ordered, note iLO dongle required, 880123-B21) Micro SD Slot 1 Micro SD Notes: The Micro SD slot is not a hot-pluggable device. Customers should not attempt to plug an SD card into the SD slot while the server is powered. USB 3.0 Up to 5 total: 1 front, 2 rear, 2 internal (secure), 2 optional USB 2.0 front via Universal Media Bay, or standard on 8LFF chassis SID (Systems Insight Display) Optional Notes: Not shipping as standard. Available as a CTO option or as a field upgrade (826703-B21). Operating Systems and Virtualization Software Support for ProLiant Servers 2nd Generation Intel® Xeon® Scalable Processor Family Windows Server 2022: Essentials, Standard, Datacenter Windows Server 2019: Essentials, Standard, Datacenter Windows Server 2016: Essentials, Standard, Datacenter Windows Server 2012 R2: Essentials, Standard, Datacenter Microsoft Hyper-V Server: 2012 R2, 2016 & 2019 VMware vSphere 6.0 U3, 6.5 U2 through U.3 & 6.7 U1 through U3, 7.0 Notes: 6.5 U3, 6.7 U3 & 7.0 minimums for Xeon "R", Gold 6256, Gold 6250L & Gold 6250 processors. ClearOS: 7.6; ClearVM: 2.0 Red Hat Enterprise Linux (RHEL) 7.6 w/ Kbase**, 8.0 SUSE Linux Enterprise Server (SLES) 12 SP3, 15 (includes Xen) ** Notes: - SLES12 SP4 is the minimum for servers featuring Intel® Optane™ DC Persistent Memory. - Ubuntu: 18.04 LTS (4.15.0) - Oracle Linux: Oracle Linux 7.6 UEK Release 5 Update 2; Oracle VM 3.4.6 (UEK Release 4 Update 7) - Citrix: Hypervisor: 8,0, 8.1, 8.2; XenServer 7.1, 7.4, 7.5, 7.6 - SD Card/USB media can still be used as a standalone boot option through all 7.x releases via published Customer Advisory https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00118986en_us For any major release beyond VMware ESXi 7.x, VMware will require M.2 or another local persistent device as the standalone boot option. 1st Generation Intel® Xeon® Scalable Processor Family Windows Server 2019: Essentials, Standard & Datacenter Windows Server 2016 : Essentials, Standard & Datacenter Windows Server 2012 R2: Essentials, Standard & Datacenter Micrsoft Hyper-V Server: 2012 R2, 2016 & 2019 VMware vSphere 6.0 U3, 6.5 through U.3 & 6.7 through U3, 7.0 ClearOS: 7.6; ClearVM: 2.0 Red Hat Enterprise Linux (RHEL) 6.9, 7.3 ** SUSE Linux Enterprise Server (SLES) 11 SP4, 12 SP2 & 15 (includes Xen) ** Ubuntu: 16.04.3 HWE (4.10), 18.04 LTS (4.15.0) Oracle Linux: Oracle Linux/UEK 6.9, 7.4; Oracle VM 3.4.4 Citrix: Hypervisor: 8,0, 8.1, 8.2; XenServer 7.1, 7.4, 7.5, 7.6 Notes: - For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server http://www.hpe.com/info/ossupport - ** 64-bit only;includes KVM - SD Card/USB media can still be used as a standalone boot option through all 7.x releases via published Customer Advisory https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00118986en_us For any major release beyond VMware ESXi 7.x, VMware will require M.2 or another local persistent device as the standalone boot option. HPE Server UEFI/Legacy ROM Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 servers have a UEFI Class 2 implementation and support both UEFI Mode (default) and Legacy BIOS Mode. Notes: The UEFI System Utilities tool is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi. UEFI enables numerous new capabilities specific to HPE ProLiant servers such as: Secure Boot and Secure Start enable for enhanced security Embedded UEFI Shell Operating system specific functionality Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant Support for > 2.2 TB (using GPT) boot drives PXE boot support for IPv6 networks USB 3.0 Stack Workload Profiles for simple performance optimization UEFI Boot Mode only: TPM 2.0 Support iSCSI Software Initiator Support. NVMe Boot Support HTTP/HTTPs Boot support as a PXE alternative. Platform Trust Technology (PTT) can be enabled. Boot support for option cards that only support a UEFI option ROM Notes: ­ For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI. ­ UEFI FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in the factory for your HPE ProLiant Gen10 Server. Industry Standard Compliance ACPI 6.1 Compliant PCIe 3.0 Compliant WOL Support Microsoft® Logo certifications PXE Support VGA/Display Port Notes: This support is on the optional Universal Media Bay. USB 3.0 Compliant (internal) USB 2.0 Compliant (external ports via SUV) Notes: This support is on the optional Universal Media Bay. Energy Star SMBIOS 3.1 Redfish API IPMI 2.0 Secure Digital 4.0 TPM 1.20 and 2.0 Support Advanced Encryption Standard (AES) Triple Data Encrytion Standard (3DES) SNMP v3 TLS 1.2 DMTF Systems Management Architecture for Server Hardware Command Line Protocol (SMASH CLP) Active Directory v1.0 ASHRAE A3/A4 Notes: For additional technical, thermal details regarding ambient temperature, humidity, and feature support, please visit http://www.hpe.com/servers/ashrae EU Lot9 Notes: European Union (EU) eco-design regulations for server and storage products, known as Lot 9, go into effect on March 1st, 2020. Among other requirements, for servers this directive establishes power thresholds for idle state, as well as efficiency and performance in active state which vary among configurations. HPE ProLiant Gen10 servers are compliant with Lot9 requirements. Please visit: https://www.hpe.com/us/en/about/environment/msds-specs-more.html for more information regarding HPE Lot 9 conformance. UEFI (Unified Extensible Firmware Interface Forum) 2.6 Notes: UEFI is the default for the DL380 Gen10. Legacy mode can be selected in the field or as a CTO option (758959-B22); some configuration restrictions apply. Embedded Management HPE Integrated Lights-Out (HPE iLO) Monitor your servers for ongoing management, service alerting, reporting and remote management with HPE iLO. Learn more at http://www.hpe.com/info/ilo. UEFI Configure and boot your servers securely with industry standard Unified Extensible Firmware Interface (UEFI). Learn more at http://www.hpe.com/servers/uefi. Intelligent Provisioning Hassle free server and OS provisioning for 1 or more servers with Intelligent Provisioning. Learn more at http://www.hpe.com/servers/intelligentprovisioning.. iLO RESTful API iLO RESTful API is Redfish API conformance and offers simplified server management automation such as configuration and maintenance tasks based on modern industry standards. Learn more at http://www.hpe.com/info/restfulapi Server Utilities Active Health System The HPE Active Health System (AHS) is an essential component of the iLO management portfolio that provides continuous, proactive health monitoring of HPE servers. Learn more at http://www.hpe.com/servers/ahs. Active Health System Viewer Use the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed problem resolution with HPE self-repair recommendations, to learn more visit: http://www.hpe.com/servers/ahsv. Smart Update Keep your servers up to date with the HPE Smart Update solution by using Smart Update Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant (SPP). iLO Amplifier Pack Designed for large enterprise and service provider environments with hundreds of HPE servers, the iLO Amplifier Pack is a free, downloadable open virtual application (OVA) that delivers the power to discover, inventory and update Gen8, Gen9 and Gen10 HPE servers at unmatched speed and scale. Use with an iLO Advanced License to unlock full capabilities. Learn more at http://www.hpe.com/servers/iLOamplifierpack. HPE iLO Mobile Application Enables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit: http://www.hpe.com/info/ilo/mobileapp. RESTful Interface Tool RESTful Interface tool (iLOREST) is a single scripting tool to provision using iLO RESTful API to discover and deploy servers at scale. Learn more at http://www.hpe.com/info/resttool. Scripting Tools Provision one to many servers using your own scripts to discover and deploy with Scripting Tool (STK) for Windows and Linux or Scripting Tools for Windows PowerShell. Learn more at http://www.hpe.com/servers/powershell. HPE OneView Standard HPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting without additional fees. It can monitor multiple HPE server generations. The user interface is similar to the HPE OneView Advanced version, but the software-defined functionality is not available. Learn more at http://www.hpe.com/info/oneview. HPE Systems Insight Manager (HPE SIM) Ideal for environments already using HPE SIM, it allows you to monitor the health of your HPE ProLiant Servers and HPE Integrity Servers. Also provides you with basic support for non-HPE servers. HPE SIM also integrates with Smart Update Manager to provide quick and seamless firmware updates. Learn more at http://www.hpe.com/info/hpesim. Security UEFI Secure Boot and Secure Start support Tamper-free updates - components digitally signed and verified Immutable Silicon Root of Trust Ability to rollback firmware FIPS 140-2 validation Secure erase of NAND/User data Common Criteria certification TPM (Trusted Platform Module) 1.2 option Configurable for PCI DSS compliance TPM (Trusted Platform Module) 2.0 option Advanced Encryption Standard (AES) and Triple Data Encryption Standard (3DES) on browser Bezel Locking Kit option Support for Commercial National Security Algorithms (CNSA) Chassis Intrusion detection option Secure Recovery - recover critical firmware to known good state on detection of compromised firmware Warranty This product is covered by a global limited warranty and supported by HPE Services and a worldwide network of Hewlett Packard Enterprise Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HPE Pointnext operational services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details. Notes: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have Hewlett Packard Enterprise replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at: http://h17007.www1.hpe.com/us/en/enterprise/servers/warranty/. Optional Features Server Management HPE iLO Advanced HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management functionality. HPE OneView Advanced HPE OneView brings a new level of automation to infrastructure management by taking a template driven approach to provisioning, updating, and integrating compute, storage, and networking infrastructure. It provides full-featured licenses which can be purchased for managing Gen8, Gen9 and Gen10 servers. To learn more visit http://www.hpe.com/info/oneview. HPE InfoSight for Servers HPE InfoSight for Servers combines the cloud-based machine learning of InfoSight with the health and performance monitoring of Active Health System (AHS) and iLO to optimize performance and predict and prevent problems. The end result is an intelligent environment that modernizes IT operations and enhances the support experience by predicting and preventing the infrastructure issues that lead to application disruptions, wasted IT staff time and missed business opportunities. Learn more at https://www.hpe.com/servers/infosight HPE Insight Cluster Management Utility (CMU) HPE Insight Cluster Management Utility is a HyperScale management framework that includes software for the centralized provisioning, management and monitoring of nodes and infrastructure. Learn more at http://www.hpe.com/info/cmu. Accelerator and GPGPU Information Hewlett Packard Enterprise supports various accelerators on select HPE Proliant servers to support different workloads. The accelerators enable seamless integration of GPU computing with HPE ProLiant servers for high-performance computing, large data center graphics, deep learning and virtual desktop deployments. These accelerators deliver all of the standard benefits of GPU computing while enabling maximum reliability and tight integration with system monitoring and management tools such as HPE Insight Cluster Management Utility. One Config Simple (SCE) SCE is a guided self-service tool to help sales and non-technical people provide customers with initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require "custom" rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or an Authorized Partner for assistance. https://h22174.www2.hpe.com/SimplifiedConfig/Welcome# Rack and Power Infrastructure The story may end with servers, but it starts with the foundation that makes compute go - and business grow. We've reinvented our entire portfolio of rack and power products to make IT infrastructure more secure, more practical, and more efficient. In other words, we've created a stronger, smarter, and simpler infrastructure to help you get the most out of your IT equipment. As an industry leader, Hewlett Packard Enterprise is uniquely positioned to address the key concerns of power, cooling, cable management and system access. HPE G2 Advanced and Enterprise Racks are perfect for the server room or today's modern data center with enhanced airflow and thermal management, flexible cable management, and a 10 year Warranty to support higher density computing. HPE G2 PDUs offer reliable power in flexible form factors that operate at temperatures up to 60°C, include color-coded outlets and load segments and a low-profile design for optimal access to the rack and support for dense rack environments. HPE Uninterruptible Power Systems are cost-effective power protection for any type workload. Some UPSs include options for remote management and extended runtime modules so you're critical dense data center is covered in power outages. HPE KVM Solutions include a console and switches designed to work with your server and IT equipment reliably. We've got a cost-effective KVM switch for your first rack and multiple connection IP switches with remote management and security capabilities to keep your data center rack up and running. Learn more about HPE Racks, KVM, PDUs and UPSs at HPE Rack and Power Infrastructure. Service and Support HPE Pointnext - Service and Support Get the most from your HPE Products. Get the expertise you need at every step of your IT journey with HPE Pointnext Services. We help you lower your risks and overall costs using automation and methodologies that have been tested and refined by HPE experts through thousands of deployments globally. HPE Pointnext Advisory Services, focus on your business outcomes and goals, partnering with you to design your transformation and build a roadmap tuned to your unique challenges. Our Professional and Operational Services can be leveraged to speed up time-to-production, boost performance and accelerate your business. HPE Pointnext specializes in flawless and on-time implementation, on-budget execution, and creative configurations that get the most out of software and hardware alike. Consume IT on your terms HPE GreenLake brings the cloud experience directly to your apps and data wherever they are-the edge, colocations, or your data center. It delivers cloud services for on-premises IT infrastructure specifically tailored to your most demanding workloads. With a pay-per-use, scalable, point-and-click self-service experience that is managed for you, HPE GreenLake accelerates digital transformation in a distributed, edge-to-cloud world. Get faster time to market Save on TCO, align costs to business Scale quickly, meet unpredictable demand Simplify IT operations across your data centers and clouds Managed services to run your IT operations HPE GreenLake Management Services provides services that monitor, operate, and optimize your infrastructure and applications, delivered consistently and globally to give you unified control and let you focus on innovation. Recommended Services HPE Pointnext Tech Care. HPE Pointnext Tech Care is the new operational service experience for HPE products. Tech Care goes beyond traditional support by providing access to product specific experts, an AI driven digital experience, and general technical guidance to not only reduce risk but constantly search for ways to do things better. HPE Pointnext Tech Care has been reimagined from the ground up to support a customer-centric, AI driven, and digitally enabled customer experience to move your business forward. HPE Pointnext Tech Care is available in three response levels. Basic, which provides 9x5 business hour availability and a 2 hour response time. Essential which provides a 15 minute response time 24x7 for most enterprise level customers, and Critical which includes a 6 hour repair commitment where available and outage management response for severity 1 incidents. https://www.hpe.com/services/techcare HPE Pointnext Complete Care HPE Pointnext Complete Care is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimizing your entire IT environment and achieving agreed upon IT outcomes and business goals through a personalized and customer-centric experience. All delivered by an assigned team of HPE Pointnext Services experts. HPE Pointnext Complete Care provides: A complete coverage approach -- edge to cloud An assigned HPE team Modular and fully personalized engagement Enhanced Incident Management experience with priority access Digitally enabled and AI driven customer experience https://www.hpe.com/services/completecare .

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EAN: 4549821474462
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